digital service DESIGN
HUMAN AI INTERACTION
Designing services that work
Welcome to my portfolio. It spans:
Large-scale institutional environments — including public services, finance and cultural organisations
Independent and venture-led projects where strategy, design and delivery converge.
In both, the focus is the same: evidence-based design, accessible systems, and clarity in complexity.
I work across multidisciplinary teams, stakeholders and service users to integrate organisational and user vectors.